We are a general insurance company. Now, before those words conjure images of beige walls and bleak souls in your head, let us tell you we are vibrant and vivacious, and were founded to break that drab mould you were about to cast us in.
We started in 2016 as India’s first digital insurer, and are currently the fastest growing insurance company in the country. In a span of three years we have revved up insurance with technology and given it a snazzy makeover—we’ve taken it online, wiped out much of the paperwork associated with it, created products that are a cut above the ho-hum, and sold them to over 50 million unique customers.
Job description
Position Title – Customer Support Executive
Education: Graduation Not Required
Location – Bangalore
Openings – 30
Key Responsibilities
- Be the voice of the organization to the existing customers
- Assist, support and help Acko customers across all policy verticals by resolving their queries and doubts
- Work closely with cross functional teams to ensure customer queries are resolved on time
- Be able create and sustain customer relationships and success
What are we looking for
- Sharp analytical mind, who enjoys thinking on their feet
- Proficient in English and Hindi verbal communication
- Strong Emotional Quotient to support customers with empathy
- Should be willing to work from office
- Should be comfortable to travel to work by themselves
- Should be comfortable to work 6 days a week with 1 rotational off
Date and Venue
28 October – 29 October , 9.30 AM – 5.30 PM
Venue: Acko General Insurance #36/5, Hustlehub One East, Somasandrapalya, 27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102
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