Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.
Job description
We are looking for enthusiastic professionals for Voice / Non Voice Process who possess flawless communication and expertise in Technical skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.
Responsibilities:
- Ability to understand the issue and route to appropriate team
- Ticket Creation/Categorization/Prioritization
- Incident resolution and recovery
- Ensure on meeting daily KPIs
- Receiving and making end user calls
- Provide first level resolutions
Qualification Required
- Good written & Verbal communication
- Interested to work in voice Process (BPO)
- Any graduates
- Basic computer knowledge
- Flexible to work in Night shifts / Rotational Shifts
- Ready to work from Office
Walk-In timings 09:00 AM to 01:00 PM
Things to Carry
- Updated Resume
- Passport size photograph
Photocopy of the below documents.
- Aadhar card
- PAN Card
- Voter ID / Passport
- Vaccination certificate
- Educational documents such as Provisional / Degree certificate, Consolidated Marksheet, Semester marksheets
Time and Venue
3rd December , 9.00 AM – 1.00 PM
5/535, Rajiv Gandhi Salai, Nehru Nagar, Thoraipakkam, Tamil Nadu 600096
Contact – PaneerSelvam
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