Fortis Healthcare Limited is a leading integrated healthcare delivery service provider in India. The healthcare verticals of the company primarily comprise hospitals, diagnostics and day care specialty facilities. Currently, the company operates its healthcare delivery services in India, Dubai, Mauritius and Sri Lanka with 45 healthcare facilities (including projects under development), approximately 10,000 potential beds and over 374 diagnostic centres. For more information, please visit www.fortishealthcare.com
Job description
Patient Care IPD/ OPD (Fortis Hospital Vashi):-
- Location: Fortis Hiranandani Hospital, Vashi Navi Mumbai
- Designation: Patient Care Assistant
- Qualification: Graduation/Post Graduation (Any Stream)
- Experience: 01 year to 05 Years
- Shifts: Morning + Evening + Night
- Total Vacancy: 02
Roles and Responsibilities :
- New Registration, counseling for chargeability, admission for regular cash paying patients, ECHS & other Corporate patients.
- Completion of corporate documentations & Escorting to their respective wards.
- Processing & Update the Corporate (excel) file both on paper and in the module, communicating through mail to respective HODs regarding., Staff Admission, Staff Dependents, Beas, VIP pt.
- Counseling and Admissions (including Upgrade Surgeries).
- Guest queries & Room Booking for expected admissions for next few days.
- Temporary Passes as Request comes time to time from Different Wards / ICUs.
- Cash Collection / Refunds.
- Attending to Patient/ Attendant calls.
- Issuance of Procedure / Discharge Clearances.
- Completion of Insurance documents.
- Corporate Processing.
- Reimbursement details for billed patients prepared.
- Night reports.
- Corporate billing and discount information to customers
- Cashiering: Submit deposited cash/ cheque /drafts/credit lips to finance. Hold Responsibility for short cash, fake currency and opening and closing of shift.
- MIS: Maintain and generate process related data as and when required by the HOD
- Preventive Health Check: Coordinate smooth and timely flow of PHC patients, follow up of their reports & post check up consultation as per patients convenience
- TPA: Provide a seamless and trouble free experience in getting cashless treatment. Follow up with various TPAs/corporates about status of payment. Update patients and doctors about status of authorization
- Provide patients with information regarding advised investigations and procedures
- Assist and direct patients that have come in for health check up
- Manage and record time spent by patient as mentioned in the standard operating procedure
- Co-ordinate for timely delivery of the report at the designated counter
- Maintain service standards as specified in the standard operating procedure
- Diligently adhere to patient flow-chart and highlight any process related issue to shift supervisor and HOD on shift basis
Time and Venue
19th August , 11.30 AM – 4.30 PM
Venue: Mini Sea Shore Road, Juhu Nagar, Sector 10A, Vashi, Navi Mumbai, Maharashtra 400703
