Medusind is one of the leading healthcare outsourcing service providers from India working with US clients. Medusind provides a comprehensive array of outsourcing solutions backed by robust compliance and quality processes, state-of -the -art technology, and rich domain expertise.
Job Description
Openings: 200
Desired Candidate Profile
- 0-3 months in any international call center.
- Any Degree
- Minimum typing speed of 35 WPM Basic knowledge of MS Office Preparing spreadsheets and documents
- Good Communication skills must be able to fluently converse in English.
- Must have a neutral accent No stammering and lisp
Roles and Responsibilities
- Outbound calls to insurances for claim status and eligibility verification
- Denial documentation and further action
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
- Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting. Assist team members to achieve shared goals.
- Compliance with Medusind Information Security Policy, client/project guidelines, business rules and training provided, company quality system and policies
- Communication / Issue escalation to seniors if there is any in a timely manner
- Punctuality is expected all the time
Time : 11.30 AM to 5.00 PM.
Venue : No 15 Sethuram Building Sunderesa Iyer Layout, Trichy Rd, beside ANCONS International, Highways Colony, Ramanathapuram, Coimbatore 641018
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