Wipro Limited is a market leading Information Technology, consulting and business process services company. Wipro utilizes the power of analytics, robotics, cloud and other emerging technologies to help clients spread across six different continents to adapt to the current digital trend and help them thrive to success. Wipro has over 1,60,000 dedicated employees serving together and building a bold and new future.

Job description

Greeting from WIPRO,

Walk-in Drive on Friday (23rd Sep) at Wipro Hyderabad office for “Non-Voice process

(Wipro , Survey No.124 and Part of 132/P SEZ vattinagulapally, Gopan Pally, Hyderabad, Telangana 501301)

Timings- 10AM to 1PM

Responsibilities:

  • Carry out the detailed assessment of documents that are previously reviewed.
  • Assess if the reviewer followed business and compliance requirements as per the SOP.
  • Identify the gap and structure the feedback.
  • Likely has limited exposure with clients and/or Wipro management.
  • Moderate level instruction on daily work tasks and detailed instructions on new assignments would be provided.
  • Decisions impact own work and may impact the work of others .
  • Individual contributor as a part of a team, with a focused scope of work.
  • Great attention to detail and a results driven approach.
  • Provide Clear and crisp understanding of error made by the reviewer.

Requirements:

  • Freshers or 6 months experience in any Quality Review process
  • Good working knowledge of computer i.e., MS-Office (Google sheets will be an added Advantage)
  • Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate
  • Good Interpersonal & people management skills with good problem solving approach
  • Ability to exercise managerial judgment and perform as a mentor. Ability to multi task multiple activities by effective delegation and monitoring
  • Ability to work well under pressure
  • Client oriented, flexible, patient
  • Excellent English written communication skills
  • Good organizational skills
  • For Experience candidates
    • Excellent verbal & written communication & presentation skills
    • Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate
    • Good Interpersonal & people management skills with good problem solving approach
    • Good analytical skills for MIS, number crunching & reporting to internal & external customers
    • Ability to exercise managerial judgment and perform as a mentor. Ability to multi task multiple activities by effective delegation and monitoring
    • Demonstrated Customer Service Skills
  • Rotational shift including Saturday and Sunday working.

# Mention UDAY on your Resume. #*

Please carry below documents for the interview:-1) Resume2) Government ID proof (Original)3) 2nd dose Vaccination certificate.

Location: Wipro: Survey No.124 and Part of 132/P SEZ vattinagulapally, Gopan Pally, Hyderabad, Telangana 501301.

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