Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Description
Please Note that you are allowed to work from home from any of the below 10 approved VCC location states only — (Telangana, Maharashtra, Uttar Pradesh, Tamil Nadu, Delhi, Karnataka, Punjab, Rajasthan, West Bengal, Andhra Pradesh)
Key job responsibilities
This includes, but is not limited to:
• Researches and evaluates facts surrounding seller transactions
• Takes appropriate action on investigated transactions based on established standard operation procedure and tools
• Documents their actions by providing detailed annotations
• Communicates with external customers via phone or email during the investigation process
• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process
• Understand the issue and make best use of the available resources to resolve it
• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
• Communicate with internal and external stakeholders
• Understand performance metrics to create analysis for driving business goals
• Meet predetermined and assigned productivity targets and quality standards
Basic qualifications
- Education Qualification: Graduate in any discipline
- Work Experience: 0 to 4 years
- Communication Skills- Excellent communication skills (written and spoken) in English language
- Ability to handle and interpret large sets of data
- Demonstrated ability to work in a team in a very dynamic environment
Preferred qualifications
- Demonstrated problem solving and analytical skills
- Proven ability to work productively and efficiently in an independent setting
- Proven ability to clearly communicate with managers and associates at all levels
- Global perspective and solid understanding of business objectives
- Excellent attention to detail and work with the highest level of accuracy
Additional Information:
Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational – changes every 3-4 months’)
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status
Interview Rounds
- Grammar Test
- W&G Test ( Psychometric Test )
- Versant Test
- One Round Ops
Location –
Techno India University,
EM 4/1 Salt Lake, Sec V
Kolkata , West Bengal
Pincode 700091
Near Times of India
Timings – 9 AM to 2 PM
Date – 3 Nov 2022
Carry 3 Sets of Resumes and ID proof while coming for the interview.
For More Job Updates Join Whatsapp Group Below
Jobs zone -1 click Here
Jobs zone-2 Click Here
Jobs zone-3 Click Here
Jobs zone-4 Click Here
Jobs zone-5 Click Here
