Infosys BPO, the Business Process Outsourcing subsidiary of Infosys Limited (NYSE: INFY), today announced that the company has received the approval of the Ministry of Corporate Affairs, Government of India to change its name to Infosys BPM Limited. The new name is effective immediately, and will be implemented across the company’s services.
Job Description
- Qualification: Any Graduate
- Experience : 02-04+years
- Department: voice process
- Role: Customer service & Service desk process
- Job Location: Indore
Job description:
- Supporting Category Managers with sourcing initiatives.
- Analysis of Quotes, RFQ pricing analysis. Commercial bid evaluation and comparison of bids receivedfrom Vendors
- Read and understand Non-Disclosure Agreements
- Planned and structured follow-up with all stakeholders (including suppliers)
- SLA Compliance & Process Compliance
- Process of Block and Unblock suppliers, Purchase orders
Skillset:
- Knowledge of SAP, Ariba, Coupa, Ivalua
- Must be extremely proficient with all PC applications Word, Excel, PowerPoint
- Must be an effective communicator with outstanding English communications skills, speak conversational English.
- Must be self-motivated and pro-active.
- Speak conversational English. Must be able to lead meetings/conference calls and give
presentations to large audiences. - Must have excellent writing skills.
- Strong leadership skills.
- Must be very organized to assure all tasks are completed in a timely manner based on Client needs and the tasks are recorded, monitored, and closed out in an efficient manner.
- Must be self-motivated and pro-active.
Roles and Responsibilities:
- Indirect category expertise
- Spend analytics to identify sourcing projects
- Developing and creating sourcing strategies using market intelligence, commodity analysis
- Supporting Category Managers with sourcing initiatives.
- Industry Analysis: Conducting market research on supplier market to identify and understand the potential supply base with trends in the commodities/ categories.
- RFX Management and Execution: Analyzing Historical trends of the supplier spend, preparing RFQs/RFPs and RFIs documents.
- Analysis of Quotes, RFQ pricing analysis. Commercial bid evaluation and comparison of bids received from Vendors
- Developing Savings calculation methodologies
- Supporting Category managers for negotiations with suppliers. Preparing Recommendation to award document.
- Contract Management: Creation of Outline Agreements, preparation of Contract document, review with legal team. Liaise with suppliers and category managers in executing the contract.
- Planned and structured follow-up with all stakeholders (including suppliers)
- SLA Compliance & Process Compliance
- Bringing value through innovative thinking & Process Re- Engineering
Skills required:
- Knowledge of SAP, Ariba
- Must be extremely proficient with all PC applications Word, Excel, PowerPoint
- Strong project management skills.
- Excellent analytical skills, analyze and summarize cost data.
- Must be an effective communicator with outstanding English communications skills, speak conversational English. Must be able to lead meetings/conference calls and give presentations to large audiences. Must have excellent writing skills.
- Strong leadership skills.
- Must be very organized to assure all tasks are completed in a timely manner based on Client needs and the tasks are recorded, monitored, and closed out in an efficient manner
- Must be self-motivated and pro-active.
IT Sourcing:
Roles and Responsibilities:
- Management of software contract renewals/renegotiations with most of the work being in the software category.
- Supporting Business units and Stakeholders with information about suppliers/contracts.
- Monitoring savings and reporting them, following up with team members where updates are required and supporting Ariba e-sourcing system hygiene.
- Contract Management: Preparation of Contract document, review with legal team. Liaise with suppliers and category managers in executing the contract.
- Developing and creating sourcing strategies using commodity analysis
- Conducting market research on supplier market to identify and understand the potential supply base with trends in the categories.
- Analyzing Historical trends of the supplier spend, preparing RFQs/RFPs and RFIs documents. Analysis of Quotes, RFx pricing analysis. Commercial bid evaluation
- Developing Savings calculation methodologies. Preparing Recommendation to award document.
Skills required:
- Good to have: Sourcing domain
- Minimum 6 years of experience in IT sourcing and strategic souring
- Knowledge of SAP, Ariba
- Experience of software licensing contracts including the different commercial models and common issues faced (e.g. IPR, data protection).
- Understanding of contracts and ability to draft contract documents.
- Strong project management skills.
- Excellent analytical and communication skills
R2R:
- Journal entry processing
- Balance sheet reconciliation
- Intercompany accounting
- GRIR accounting and reconciliation
- Payroll accounting
- Month end tasks end reporting
- Fixed asset accounting
- Inventory accounting (limited requirement)
- Standard costing (limited requirement)
- Good written and verbal communication
- Hands on working knowledge of SAP
P2P:
- Experience in finance operations work with expertise in PTP / PTP related processes in a BPO/Shared
Services environment - Exposure to SAP ERP environment is mandatory SAP in a multi country environment with Shared
service exposure - Preferred background being manufacturing / service industry / Equipment provider
- Required good knowledge on MS Excel. Knowledge on MS Access and Macros will be added
advantage - Good communication (Verbal & Written) and Analytical skills
- Interpersonal skills and Positive attitude
- Commitment to quality work
OTC:
- Cash Application and allocation
- Collections connecting with customers through emails and phone
- Understanding on Credit Management
- Credit Insurance and follow-up
- Forecasting of cash flows
- Order approvals
- Other Monthly Reporting
- Good written and verbal communication
- Hands on working knowledge of SAP
Time and Venue:
23 February – 24 February , 10.00 AM – 12.30 PM
Venue: INDORE Scheme No 151 & 169 B Village Bada Bangarda and Tigariya Badshah Super Corridor Tehsil Hatod, Indore, Madhya Pradesh – 453 112
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