At Infosys BPM, we provide end-to-end transformative business process management (BPM) services for our clients across the globe. Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges.
We enable our clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience, utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms.
Job Description
- Qualification: Any Graduate / Any Postgraduate
- Experience : 01-04+years
- Job Location: Bangalore
- Role: Customer Support
Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/jobdesc?job
ReferenceCode=PROGEN-HRODirect-121907
Things to remember while entering the campus:
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
- Please carry Headset/Earphone
- No person apart from candidate will be allowed to the interview venue
Documents to Carry:
- Carry 2 Copies of printout your updated resume
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents need to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Please find below Job Description:
Job Location : Pune and Bangalore
Qualification : Any Full time Graduates
Shifts : 24*7
Experience : 1 to 4 years
Required Skillset:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Time and Venue:
11th May , 10.00 AM – 1.00 PM
Venue: Bangalore JP Nagar office Venue:: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078 Landmark: Near Sindoor Convention
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