24-7 Intouch is a global customer care and technology company, providing value-driven solutions for over 20 years.
Greetings from 24-7 Intouch !!
Are you ready to make a difference, help our customers and make the most in the gaming industry? If reading this has ignited the passion for games in you,
Who can Apply : FRESHER’S and EXPERIANCED(any bpo exp) 0 – 5 years
Qualification : 10+2 or Diploma or Graduate
Interview Type : Walk-in Interviews
Read on :
Every day will bring new and exciting challenges on the job while you Learn and use groundbreaking technologies Apply advanced troubleshooting techniques to provide unique solutions to our customer’s individual needs. Leverage your experience to provide feedback to the team on how to improve our services. Drive customer communication during critical events.
Customer Service Associate – Non-Voice
About 24-7 Intouch
24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
About the Job:
Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you! Were looking for a Customer Service Associate- Non-Voice to provide intelligent and engaging EMAIL/CHAT responses to our tech-savvy and passionate customers.
As a Customer Service Associate –
- Provide support and resolve issues via EMAIL and other electronic communications
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
- Apply advanced troubleshooting techniques to provide unique solutions to the customer’s individual needs
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.
- Solve the queries Through email or chat.
As a Customer Service Associate –
- customer service experience through EMAIL and CHAT.
- Fluency in written English
- oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multi-tasking skills
- Strong analytical and troubleshooting skills
- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis
Benefits of working as a Customer Service –
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance
Contact Person : HR Praveen @ 8880115561
Email Id- praveen.banagar@24-7intouch.com
NOTE: Write Recruiter Name “Praveen” on Your Resume , Govt ID Proof & COVID-Vaccine Certificate(soft copy).
Date &Time: 9th September , 10.00 AM – 1.00 PM
Venue: 24-7 Intouch, 92/1B, Electronics City Phase 1,(opposite to kauvery hospital) Electronic City, Bengaluru, Karnataka 560100
