Job description
We’re looking for a motivated International Voice Process Associate to join our team. In this role, you’ll deliver outstanding customer service to international clients, primarily through voice support. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to resolve issues efficiently in a fast-paced setting.
Job Title : International Voice Process Associate
Location: Hyderabad
Industry: [BPO / Customer Service ]
Shifts : Night Shifts
Job Type : Work from Office
Openings : 70
Eligibility Criteria :
- Freshers or candidates with prior experience in BPO/voice process roles are welcome to apply
- Minimum educational qualification: 10+2 (undergraduates are eligible)
- Strong verbal communication skills in English are Mandatory.
- Willingness to work in night shifts
Education
UG : Graduation Not Required
Foundever Overview :
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Go further with Foundever™ Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Vision: Create Your Best Moments
Benefits :
- Performance Incentives: Enjoy monthly and quarterly bonuses based on your performance, recognizing and rewarding your contributions.
- Comprehensive Health Coverage: We offer health insurance and other essential benefits to support your well-being.
- Convenient Transportation: Two-way transportation is provided to make your commute easier and more comfortable.
Key Responsibilities :
- Provide professional customer support through voice, assisting with inquiries, complaints, and product/service information.
- Resolve customer issues promptly, ensuring high levels of satisfaction and first-call resolution.
- Stay updated on product details and services to offer accurate information and effective solutions.
Industry Type : BPM / BPO
Department : Customer Success, Service & Operations
Employment Type : Full Time, Permanent
Contact Details
- If you meet the above qualifications and are interested in joining a dynamic team,
- please share your resume via WhatsApp or contact us at 9032679227 / 9032470898.
