Cotiviti is a leading healthcare solutions and analytics company headquartered in the United States, with more than 6 500 employees in offices across the U S and in India, Nepal, Canada, and Australia Cotiviti has been in business for more than two decades (including predecessor companies), and our solutions have been well proven and tested
Job Description
We Cotiviti are now hiring for US Healthcare – Collections Specialist (International Voice)
Roles and Responsibilities
- Interact with providers on calls or emails to procure status of an identified overpayment (Refund request).
- Ensure to follow-up and give resolution to accounts which are outstanding for an insurance firm.
- Address outstanding or assigned AR through analysis and calls.
- Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a recovery.
- Report trends / patterns in denials and billing related roadblocks to the immediate reporting manager
- Meet the established SLAs (service level agreements) for production and quality
- Update the outcome of the calls or analysis in a clear documentation.
- Utilize the process SOP and also stay updated with changes done with the SOPs
- Improve the performance based on the feedback provided by the reporting manager / quality audit team
Desired Candidate Profile
- Excellent communication skills.
- Graduation is mandatory
- Knowledge on US Healthcare is mandatory.
- Fresher – Max 5 years of experience (US Healthcare Experience is preferred)
- Willing to work in Night shift (Evening 7:00 PM to 4:00 AM or 8:00 PM to 5:00 AM)
- Good knowledge to work from Excel
- Work from Office
Note:
- Candidates with other domain experience will be consider as fresher
- Candidate who appeared for an interview in past 06 Months are not eligible to apply
Interested and eligible candidates can share your updated cv @avinash.jeniga@cotiviti.com 0r can walk-in directly on 25-Aug-2022(Thursday) to the below mentioned venue.
Venue: COTIVITI INDIA PRIVATE LIMITED, 10th Floor, Galaxy, Plot No.1, Sy.No.83/1, HYD Knowledge City, Raidurgam, Serilingampally Mandal Hyderabad Ranga Reddy TG 500081Landmark: Opposite to IKEYA.
