Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes.
Job Description
With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role of Content Moderator, Trust & Safety
Please join the below zoom id for further rounds of interviews.
Zoom ID – https://genpact.zoom.us/j/92367482696
As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience.
Time and Venue
30th August, 12.00 PM – 5.00 PM
https://genpact.zoom.us/j/92367482696
Responsibilities
• Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines
• Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example slurs, cuss words, adult content, etc.)
• The role also involves moderating content of Egregious nature
• Recognize trends and patterns and raise issues timely
• Maintain a thorough understanding of process and policies
• Accountable for performance standards (Efficiency, Quality) in a weekly manner
• Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our clients community of gamers
Qualifications we seek in you!
Minimum Qualifications
• Any graduate
• 0 to 12 months of experience in content moderation/trust and safety
• If selected for bilingual language, proficiency in the selected native language
• Must be able to work on a flexible schedule (including weekends)
• Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint)
• Comfortable with dealing with routine work quickly and at a high standard
• Interest in playing PC games and acumen towards gaming terminologies & Industry
Preferred Qualifications/ Skills
• Experience in playing PC games (PUBG/BGMI, Fortnite, COD etc)
• Culturally aware of the regional trends
• Tech Savvy
