HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
WALK IN FOR Fresher’s for international voice process hiring- Noida
Job description
B.tech ,M.tech, BCA, BE and MCA candidate is not eligible
Walk-In Drive for Customer Support Executive HCL Tech
Profile – Voice, customer service.
Job Description
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security – proprietary data of customers
HCL Tech Hiring for US Voice Process 20 Aug 2025 Walk in directly.
Designation: Customer Care Representative-Freshers
Any Grad/UG can apply (No Regular Students / No Law Graduate)
For Fresher’s role B.tech ,M.tech, BCA and MCA candidate is not eligible
Interview Location: – HCL Technologies, A- 8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301 nearest metro Sector 59 Noida
Two Ways Cabs Available
Walk-in Date- 20 Aug 2025
Timing- 11am-4pm
Contact Person -Urmika Mehta
Job Description – Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US customers.
Work Experience & Qualification criteria:
- Excellent communication skills – both verbal and written – with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in US Inbound calling preferably in Banking domain
Time and Venue
20th August , 10.30 AM – 4.00 PM
HCL Technologies, A- 8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301 nearest metro Sector 59 Noida
Contact – Urmika Shah Mehta
