We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
Job description
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
become the best version of themselves that they can be.
If all this sounds like an environment youll thrive in, then youre in the right place. Join us on our journey to advancing the technological world through innovation and creativity.
Your Role & Responsibilities
The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line with Xerox policy. Working with other teams, management, and country teams as well as directly with Customers/Partners.
Achievement of Weekly/Monthly/Quarterly targets and SLA
Regular communication to team Leader
Been driven and motivated to achieve targets set.
Robust escalation process.
Resilient under pressure and ability to quickly adapt to unforeseen work demands.
To manage effectively designated team work-flow to achieve SLA and Targets
Input & Process Orders & Returns
Validation of Orders and Pricing
Management of relevant customer details
To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
To provide Team Leader with timely and accurate reporting that captures performance trend metrics and actionable management information.
Qualifications & Experience
Minimum Requirements:
- Any Degree should be Mandatory.
- Work from Office.
- Flexible to work at any shifts.
- Work Location will be HCL Navalur
Skillset Required: KYC and AML
Experience: 2 to 4 Years (in KYC and AML)
HR: Jefferson
Mail: Jefferson.g@hcl.com
Walk-in Details:
Time: 09.30 AM – 01.30 PM
Date: 05 July 2023.
Venue: HCL Technologies, Gate 1 Tower 3 Ground floor Cafe 1Elcot Sez, Sholinganallur,Chennai, Tamil Nadu 600119
Documents to be carried:
2 copies of your updated resume
Vaccination Certificate
Any 1 Govt.ID Proof
Desired Qualifications:
- You have demonstrated experience implementing certain strategies.
- You have strong analytical skills and an aptitude for certain decision-making.
- You show resiliency when faced with these challenges.
- You believe in continuous learning and growth.
- You possess a strong work ethic.
- You’re able to connect with new and existing team members quickly.
- You enjoy collaborating with colleagues across the globe.
- You enjoy learning new skills and applying them.
- You are passionate about innovation.
- You want to make an impact.
How Youll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Why Us
- We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees.
- Our company is extremely diverse with 165 nationalities represented.
- We offer the opportunity to work with colleagues across the globe.
- We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.
- We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.
- We offer comprehensive benefits for all employees.
- We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect.
Equality & Opportunity for All:
Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.
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