HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996 towns and cities across India The Banks American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange.
Job description
Walk-In Interview-Virtual Relationship Manager-Ahmedabad-HDFC Bank
Interview Date: 02-Jan-2023 & 04-Jan-2023
Time: 2:00PM to 5:00pm
Venue: HDFC Bank Ltd. 6th Floor, Himalaya Business Center, Next to RTO Office, Subhas Bridge, Ahmedabad.
Contact Person: Pretesh Shetty
Job Role
- To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
- To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a “window’ to talk to the bank whenever customer needs.
- Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed so that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set
Responsibilities
- Customer Engagement
- Achievement of portfolio parameters
- Sales
- Interaction Quality
- Audit and Service Quality
- MIS Reporting
Desired Candidate Profile
- Minimum experience required is 1-2 yrs
- Basic Banking knowledge
- Communication in English, Hindi and Gujarati are mandatory languages
- Full time highest qualification mandatory
- Education :Any Graduate
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