Global customer care and technology company, providing value-driven solutions for over 20 years.
Intouch CX is a global BPO leader in customer support, providing dedicated agents, advanced technology, and customized strategies for innovative brands.
Job description
Greetings from Intouch CX!
Openings: 100
We are hiring for International Chat Process only for immediate joiners ( Customer support)
Candidates can walk in from 03rd to 4th June (10:00 AM – 3:00 PM)
Sales experience will be an added advantage!!
Walk-in Location: Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, India
Roles & Responsibilities:
– Support through Chat.
– Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines.
– Previous relevant experience.
– Ability to build rapport with the customer.
– Ability to overcome objections and ask for business.
Key Skills:
– Preferred candidates with an understanding on eCommerce websites.
– Knowledge of mobile/computing products.
– Should possess effective written communication skills and comprehension skills.
– Excellent Typing Speed: (At least 30 wpm).
– Excellent interpersonal, intrapersonal skills, team player.
Eligibility Criteria: –
– Undergraduate & above (No backlogs & Not pursuing any regular studies).
– Minimum understanding of Customer Service.
– Immediate joiners are preferred.
– Willing to work in Night Shifts/ Late Night Shifts.
Kindly mention Naukri on top of your resume
For more info, you can contact the below number:
Rohit Mathew Abraham – 7032715331
Time and Venue
3rd June – 4th June , 10.30 AM – 2.30 PM
Venue: Building No: 2a, Maximus Towers,, Raheja Mindspace IT Park, Madhapur, Hyderabad, Andhra Pradesh, India
Contact – Rohit Mathew Abraham ( 7032715331 )
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