Piramal Capital & Housing Finance Limited (PCHF) is a wholly owned subsidiary of Piramal Enterprises Limited (the flagship company of Piramal Group) is engaged in various financial services businesses. It provides both wholesale and retail funding opportunities across sectors.
Job Location: NOIDA, Faridabad, Pitampura, Ghaziabad
Roles and Responsibilities
• Responsible for empanelment of channel and acquiring the customers for LAP / SBL from open market.
- Responsible for achieving the cross-sell targets from the LAP / SBL customers like insurance or any other appropriate product which may come up from time to time.
- Responsible for establishing the Piramal brand and managing the sales and business development activities with focus on rate sensitive LAP / SBL market in the assigned hub location.
- The incumbent is required to have a good knowledge and understanding of the LAP / SBL markets.
- Responsible for Smooth functioning of the lending process at various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service.
- Responsible for ensuring the proper completion of the files and disbursal documents within timeline and adherence of KYC.
- Responsible for guiding the customer with clarity towards applying for LAP / SBL and explaining the product features in terms of ROI, Processing Fees, Terms and conditions and communication of application status.
- Adherence to the organizations policies and procedures and compliance with legal and regulatory requirements.
- Responsible for training, development and activation of channels and release of channel payments on time.
- Ensure excellent customer service which includes query resolution of the customer, completion of the task within the given TAT, after sales service, handling of complaints and customer retention.
- Ensuring the ownership of PDD and early delinquencies and working closely with the Operations, Collection and Credit team.
Key Performance Indicators
Disbursement Value and numbers
- Insurance cross-sell, High yield, fee collection
- Channel Activation
- Sourcing Qualities
- Audit Scores
- Learning and Development of self and channel
- Customer Service
Email Resume @ Reena.rai@PFSS.IN– HR Talent Acquisition Delhi NCR
Ghaziabad & Faridabad branch || MSME- SBL & LAP
Faridabad
SCF, 39 Ground Floor. Sector-19, Huda Market, Part 2, Faridabad – 121002, Haryana
Meet : Pratyush.Pratap@piramal.com
Ghaziabad
Shop No. 5 & 6, Plot No. GH-6, Ground Floor, Designarch High Street, Sector-5, Vaishali, Ghaziabad – 201010, Uttar Pradesh
Delhi – Shahdara
Aggarwal Metro Mall, Unit No. 107, First Floor, Station Box at Dilshad Garden Metro Station, New Delhi 110095
Time and Venue
12th October – 21st October from 9.30 AM – 5.30 PM onwards
Branch Address Faridabad SCF, 39 Ground Floor. Sector-19, Huda Market, Part 2, Faridabad – 121002, Haryana Pratyush.Pratap@piramal.com Reena.rai@PFSS.IN– HR Talent Acquisition
