Tata consultancy Services (TCS) is executing a mega E-Governance project called Passport Seva for the Govt of India. There are 77 Passport Seva Kendras across the country in 63 cities. This project has won several prestigious awards across all spectrums. We required Citizen Service Executives for Jodhpur Passport Seva Kendra.

Job Description

Responsibilities:

Excellent communication Skills- Written and Oral, Strong customer advocacy skills. Willingness to work in rotational shifts and night shifts Prior experience in international chat/email process is preferred. Should be able to handle all inbound customer service chat/email.

Eligibility:

  • Candidates from any graduation stream with 9 months to 5 years of relevant work experience. Full Time Graduation. (B.E, B.sc-IT, B.Tech and MCA are not allowed).
  • Should have good communication skills
  • Candidates with gaps in education or employment of more than 2 years are requested not to apply.
  • Minimum 15yrs of full time education is must (10th + 12th + 3 years Graduation)
  • Graduates through Open Universities/ Correspondence are requested not to apply.
  • Candidates should be willing to work in Night/ Rotational Shifts
  • Candidates must have cleared their Supplementary or ATKT exams of 1st year or 2nd year before appearing for the interview.
  • Should NOT have attended TCS interview in the past 6 months.

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

· Step 1: Visit https://ibegin.tcs.com/iBegin/
· Step 2: Click to login
· Step 3: Click New user (Register with us)
· Step 4: Select “BPO” in areas of interest and complete the registration. (Fill the details)
· Step 5: Once completed, your TCS no. would be generated which starts from EP2023XXXX.
· Step 6: You will receive the EP number on your personal e-mail ID.

***Please carry any GOVT original ID (voters ID/ PAN CARD/ driving license) for your identity purpose***

It is mandatory to write EP Number & “Sumrita Bhattacharjee” as reference on CV

Date: 23rd September 2023, Saturday,
Time: 10:00 AM to 2:00 PM
Venue
: 1st Floor, Security Block, Olympus B, 7X6Q+295, Regent St, Hiranandani Estate, Thane West, Thane, Maharashtra 400607

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