With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. Were harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, were calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Job Description

Minimum qualifications

  • Graduate (in any stream) except Law.
  • Excellent Communication Skills in both English and Hindi is Mandate
  • Work Location-Uppal, Hyderabad
  • Freshers are also eligible.

Preferred qualifications

  • Good customer handling skills
  • High Energy level
  • Effective probing skills and analyzing / understanding skills
  • You should be able to work on a flexible schedule (including weekend shift)

Responsibilities

  • Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
  • Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
  • Inbound & outbound calling
  • Provide payment plans basis customer requirement
  • Maintain a deep understanding of client process and policies

Time and Venue

20th April, 11.00 AM – 2.00 PM
Venue: 14-45 IDA Uppal, Opp NGRI, Habsiguda, Near Uppal Stadium, Hyderabad, Telangana, India

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7 thoughts on “GENPACT – HIRING FOR DOMESTIC VOICE PROCESSGENPACT

    1. Hi iam Chiranjib pradhan. It is an
      indian multinational company. And it’s working culture is very good. And as a fresher I am so excited to join this company

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