ICICI Bank Manipal Probationary Officers’ Programme for Sales and Relationship Management is an initiative of ICICI Bank in partnership with Manipal Global Education Services. The Training Programme aims to attract young talent who wish to pursue a career in sales and relationship management in banking.
It is a vocational training programme designed to develop a pool of first level managers with banking knowledge and required skill-sets to perform efficiently in their day to day activities. The roles offered on joining the bank after successful completion of the Programme will involve sales, servicing, cross-selling and acquiring new customers through field visits as part of the duties/tasks assigned. Similarly, internship / on-the-job-training periods will also involve these duties/tasks as part of the learning process.
Roles & Responsibilities:
- Handling and resolving customer complaints/ queries over phone
- Providing customers with relevant product and service information
- Cross selling various banking products to customers over phone
Key skills:
- Fluency in spoken English & Hindi language
- Open to work in rotational shifts
Competencies:
Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)
Experience: Graduates with 0 – 4 years of Experience and good communication skills
Education: Any Graduate
Time and Venue
25 April , 9.30 AM – 4.00 PM
Venue; ICICI BANK LIMITED, ICICI BANK TOWER, REGIONAL OFFICE PLOT NO. 12 GACHIBOWLI, HYDERABAD – 500032
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