At Infosys BPM, we provide end-to-end transformative business process management (BPM) services for our clients across the globe. Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges.
Job description
We are hiring for Service Desk process, please walk-in for interview on 1st June ’23 at JP Nagar, Bangalore
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.
https://career.infosys.com/jobdesc?
jobReferenceCode=PROGEN-HRODirect-121907
Interview details:
Interview Date: 1st June ’23
Interview Time: 10 AM till 1 PM
Interview Venue:
Bangalore JP Nagar office Venue:
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078
Landmark: Near Sindoor Convention
Things to remember while entering the campus:
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
- Please carry Headset/Earphone
- No person apart from candidate will be allowed to the interview venue
Documents to Carry:
- Carry 2 Copies of printout your updated resume
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents need to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Please find below Job Description:
Title :: Service desk
Job Location: Pune and Bangalore
Education: Any Fulltime Graduate
Experience : 1 to 4 years
Job Description::
- Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates
- Mandatory B2C chat process experience(B2B will not be considered)
- Recent project/Process should be based on chat not voice
- Mandatory experience on L1 Service Desk/CS-Semi tech
- Multiple chat/Dual chat experience is required.
- Work from Office is mandatory, No option of hybrid and WFH
- 24*7 Shifts is mandatory
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions
- Original Government ID card is must for Security Clearance
Time and Venue
1st June , 10.00 AM – 1.00 PM
Bangalore JP Nagar office Venue: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078 Landmark: Near Sindoor Convention
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