Global customer care and technology company, providing value-driven solutions for over 20 years.
Intouch CX is a global BPO leader in customer support, providing dedicated agents, advanced technology, and customized strategies for innovative brands.

Job description

Greeting from Intouch CX!

We are hiring for International Chat Process only for immediate joiners ( Customer support)
Candidates can walk in on 17th May (11:00 AM – 4:00 PM)
Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad-500081, Telangana, India

Roles & Responsibilities:

– Support through Chat.
– Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines.
– Previous relevant experience.
– Ability to build rapport with the customer.
– Ability to overcome objections and ask for business.

Key Skills:

– Preferred candidates with an understanding on eCommerce websites.
– Knowledge of mobile/computing products.
– Should possess effective written communication skills and comprehension skills.
– Excellent Typing Speed: (At least 30 wpm).
– Excellent interpersonal, intrapersonal skills, team player.

Eligibility Criteria: –

– Undergraduate & above (No backlogs & Not pursuing any regular studies).
– Minimum understanding of Customer Service.
– Immediate joiners are preferred.
– Willing to work in Night Shifts/ Late Night Shifts.

Work Location: Hyderabad

Kindly mention Naukri on top of your resume and also mention

HR Recruiter name: Sonideep

Number: 7995768145

Walk-in Location:

Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad- 500081, Telangana, India

Time and Venue

17th May , 11.00 AM – 4.00 PM
Maximum Towers 2A,4th and 5th Floor,, Raheja Mind Space,Hitec City, Hyderabad500081, Hyderabad, Telangana, India

Contact – Sonideep ( 7995768145 )

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