Global customer care and technology company, providing value-driven solutions for over 20 years.
Intouch CX is a global BPO leader in customer support, providing dedicated agents, advanced technology, and customized strategies for innovative brands.
Job description
Greeting from Intouch CX!
We are hiring for International Chat Process only for immediate joiners ( Customer support)
Candidates can walk in on 23rd May (11:00 AM – 4:00 PM)
Maximus Towers 2A- 4th Floor, Raheja Mindspace IT Park, Madhapur, Hyderabad-500081 Telangana, India
Roles & Responsibilities:
– Support through Chat.
– Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines.
– Previous relevant experience.
– Ability to build rapport with the customer.
– Ability to overcome objections and ask for business.
Key Skills:
– Preferred candidates with an understanding on eCommerce websites.
– Knowledge of mobile/computing products.
– Any Sales Experience preferable.
– Should possess effective written communication skills and comprehension skills.
– Excellent Typing Speed: (At least 30 wpm).
– Excellent interpersonal, intrapersonal skills, team player.
Eligibility Criteria: –
– Undergraduate & above (No backlogs & Not pursuing any regular studies).
– Minimum understanding of Customer Service.
– Immediate joiners are preferred.
– Willing to work in Night Shifts/ Late Night Shifts.
Work Location: Hyderabad
Kindly mention Naukri on top of your resume and also mention HR Recruiter name.
Dinesh
9948025488
Walk-in Location:
Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad- 500081, Telangana, India
Time and Venue
23 May , 11.00 AM – 4.00 PM
Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad- 500081, Telangana, India
Contact – Dinesh ( 9948025488 )
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