Global customer care and technology company, providing value-driven solutions for over 20 years.
Intouch CX is a global BPO leader in customer support, providing dedicated agents, advanced technology, and customized strategies for innovative brands.
Job description
Greeting from Intouch CX!
We are hiring for International Chat Process only for immediate joiners ( Customer support)
Candidates can walk in from 13th May to 14th May (10:00 AM – 3:00 PM)
Walk-in Location: Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, India
Roles & Responsibilities:
– Support through Chat.
– Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines.
– Previous relevant experience.
– Ability to build rapport with the customer.
– Ability to overcome objections and ask for business.
Key Skills:
– Preferred candidates with an understanding on eCommerce websites.
– Knowledge of mobile/computing products.
– Should possess effective written communication skills and comprehension skills.
– Excellent Typing Speed: (At least 30 wpm).
– Excellent interpersonal, intrapersonal skills, team player.
Eligibility Criteria: –
– Undergraduate & above (No backlogs & Not pursuing any regular studies).
– Minimum understanding of Customer Service.
– Immediate joiners are preferred.
– Willing to work in Night Shifts/ Late Night Shifts.
Work Location: Hyderabad
Kindly mention Naukri on top of your resume
Walk-in Location: Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, India
Brawny Karzee: 7671049503
Zeenath Sultana : 8142999842
Aseema Shadan : 7013439551
Anil Chitra : 7569854978
Mohd Wahed : 8886650888
Time and Venue
13th May – 14th May , 10.30 AM – 3.00 PM
Venue: Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, India
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