Global customer care and technology company, providing value-driven solutions for over 20 years.
Intouch CX is a global BPO leader in customer support, providing dedicated agents, advanced technology, and customized strategies for innovative brands.
Job description
We are an Equal Opportunity Employer and believe in diverse culture and encourage females to join and be part of our awesome team
Looking for immediate joiners- Only Female’s drive
Openings: 50
Job Responsibilities
- Responsible to provide excellent customer service, solving questions and complaints related to order status, Inventory, Billing related queries, through web-chat and email based communication tools.
- Inquires would be related to Order Status / Shipment / Promotional Offers / Bills
- Responsible to receive high volume of incoming Chat conversations and responds to inquires in a manner which meets quality and performance standards
- Responsible to document customer transactions accurately in the appropriate systems
Candidate Profile
- FEMALE ONLY
- Any Graduate (No backlogs & Not pursuing any regular studies)
- Candidates with 0 to 5 years experience in BPO Industry, preferably into Chat Operations
- Experience in eCommerce would be preferred
Preferred Skills/Abilities/Exposure:
- Preferred candidates with understanding on eCommerce websites
- Should possess effective written communication skills and comprehension skills
- Excellent Typing Speed: (At least 30 wpm)
- Willing to work in Night Shifts (24/7)
HR Details:
Name: Zeenath HR
Phone: 8142999842
Email: mo.sulthana@24-7intouch.com
Time and Venue
21st April , 10.30 AM – 4.00 PM
Venue: 4th floor Maximus Towers 2A Raheja Mindspace IT Park Madhapur, HITEC City, Hyderabad, Telangana 500081 (view on Map)
Contact – Zeenath ( 8142999842 )
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