About Us:
Paytm is India’s leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.
Job description
Expectations/ Requirements
- Candidates required for managing premium offline account merchant portfolios and do upselling.
- Sales through Service model > Build relationships with 1000 assigned merchants, ensure they know you 1-1, assist in any kind of service resolution pan-Paytm, you will be the face of Paytm for the merchant, and then cross sell and deepen thus driving sales volume
- Build merchant relationships through engagement, assistance and timely response to queries.
- Resolve and troubleshoot complex service issues
- Winback of merchants who have been non-transacting
Superpowers/ Skills that will help you succeed in this role
- Relevant 1-2 Years of experience in Payments Domain or Similar Industry Experience is preferred
- Good Oral and Written Communication Skills are a must.
- Having sales,service & merchant handling experience
- Having led Revenue Targets through Farming
- Proactively able to reaching out to merchants over calls is required
Educational Qualification: Any Graduate
Preferred languages English, Gujrati, Marathi, Bengali, Tamil, Telugu, Kannada & Malayalam.
Walk-In Interviews: 20th, 22nd, 24th and March’23.
Venu: SkyMark one, Tower D, Sector 98 Noida.
Timings: 2-6pm
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