Sagility™️ combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Job description
Dear Aspirants!!
Greetings from Sagility,
Hiring for International Voice Process
*Candidates with Excellent communication Skills will be considered*
Original ID Proof and Updated resume is must while walking in for Interview.
Open Position-100
Process: US Healthcare
Designation: Trainee Process Consultant
- Processing claims/handling incoming calls/making outgoing calls and take appropriate actions as per the process guidelines.
- Understand the basic professional standards and established procedures, policies before taking action and making decisions.
- Maintain customer satisfaction ratings through TAT and quality standard basis client SLAs.
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
- Input data into the company platform to keep each customer record updated.
- Responsible for multiple administrative and customer service layers that includes solving customer issues through review, investigation, adjustment (if necessary), remittance or denial of the claim by utilizing company policies and directing queries to the managerial team when necessary.
- Individuals should have commitment to customer satisfaction and an ability to make quick and accurate decisions.
Eligibility Criteria: Only Fresher’s
(Graduates Only BCom, BSC, BBA, BPharma (2020,2021,2022, Passed Outs Only))
(BE/B.Tech’s Postgraduates, Diploma are not eligible for this Job)
Total Earning potential (per Annum):2.83LPA (Including Voice skills allowance and Incentives)
Candidate should be okay with any given shifts.
Five days working (Saturday & Sunday fixed week offs)
Two Way Cab
Time and Venue
24 April – 28 April , 9.30 AM – 2.00 PM
Venue: Sagility Purva Summit – 3rd Floor Survey No. 8, Hitech city Phase II White field road, Landmark: Opp Tech Mahindra, Kondapur, Hyderabad-500084
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