Vivifi India Finance Pvt Ltd is a dynamic and young company, on an aggressive growth path to expand from its core team having diverse skills, backgrounds but united in its goal to put a mark on the Alternative Financial Services domain and be the best.
Vivifi India Finance Pvt Ltd is building solutions which are geared towards being industry leaders and pioneering ground-breaking solutions to the Short-Term Loan Industry in North America.
Job description
Desired Candidate Profile
- Graduate or under graduate from a reputable university
- Ability to work to deadlines
- Good negotiating skills
- DRA certified – Mandatory
- Highly numerate
- Ability to multitask
- Computer skills
- Good Communication Skills
Roles and Responsibilities
- To recover dues of delinquent customer as per allocation through in-house as per RBI guidelines and as
process & policies laid down by the organization within set timelines.
- Coordination and support to field team to ensure timely resolution of cases.
- He/she would be responsible for collection of overdue accounts of customer is all buckets and for various
products through Tele-calling. (targets on productivity and collections as per product/bucket as per the
organization policies)
- Maintaining detailed feedback file in required format, maintain trails on the collection portal
- Should be able to resolve customer queries and escalate as when required (as per specified grid)
- Collect customer payments in accordance with payment due dates
- Utilize various skip tracing tools and collection strategies to locate the right party in order to negotiate
payments.
- Make outbound calls in a professional manner and improving customer relation
Time and Venue
23 April , 9.30 AM – 1.30 PM
Venue: Unit A, 9th Floor, MJR Magnifique, Khajaguda X Roads, Raidurgam, Prashant Hills, Hyderabad, Telangana 500008
Contact – Maheshwari
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